Returns & Exchanges

At Candy Claws, we want you to be obsessed with your new manicure, so we offer a 30-day window for returns on all unused and unopened products. If your order doesn't meet your expectations, our sweet and simple return process ensures a hassle-free experience.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully place the unused beauty products in their original packaging to ensure they stay protected during transit.

3

Print and Attach

Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

4

Drop Off and Refund

Take your package to any authorized carrier location; once we receive and inspect your items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing