Frequently Asked Questions

Everything you need to know about your Candy Claws experience.

How do I determine my correct nail size?

We offer a comprehensive Sizing Guide on each product page. For the most accurate fit, we recommend purchasing our 'Sample Sizing Kit' before your first order to ensure your press-ons look flawless.

How long do Candy Claws press-on nails stay on?

With proper application using our professional-grade glue, your manicure can last up to 2 weeks. For short-term wear (1-3 days), we recommend using our adhesive tabs.

Are the nails reusable?

Yes! Our nails are handcrafted with high-quality salon gel. If you use adhesive tabs, they can be reused multiple times. If using glue, you can gently buff away any residue from the back of the nail for future use.

What is your shipping policy?

We process orders within 2-4 business days. Standard shipping typically takes 3-7 business days domestically. International shipping times vary by location.

Can I return my order if I change my mind?

Due to the hygienic nature of beauty products, we cannot accept returns on opened or used nail sets. However, if your items arrive damaged, please contact us within 48 hours for a replacement.

Are Candy Claws products cruelty-free?

Absolutely. We take pride in being 100% vegan and cruelty-free. None of our products or ingredients are ever tested on animals.